QA/Support Engineer

Brighton, England, United Kingdom


This is your chance to join an exciting and fast-growing startup, based right by the sea!

ProdPad is cloud-based tool (SaaS) product management software, and is used by more than 900 companies around the world.

About the job:

You’ll be joining our team as we continue building our product, a powerful web app that’s used by thousands of product managers and their teams.

You’ll be acting as the technical connection between the support team and the development team, by answering technical questions from customers while also helping to characterise and report bugs.

You’ll also be working with the product team to find the data needed for the success of various initiatives across our team.

Why this job is important:

You’re going to be a hero - the champion of quality for the ProdPad core app and the systems around it. You’re the critical bridge between customers and the technology, and thrive in an agile startup environment.

What you’ll learn in this role:

This could be a huge opportunity for you. You’ll get to work directly with our customers (many of whom are in a similar role to you, and so will be helpful and supportive as you work with them!), as well as with our development team. You’ll be joining a small but fast-growing startup, where you’ll have the chance to get involved in a wide range of jobs, both creative and technical. You’ll have the full support of your teammates, who’ll be working with you at every step.

We know this role is a big ask with a lot of responsibility. If you fit some but not all of the criteria, get in touch anyways and tell us what you’re awesome at and what you want to learn next. Let’s work together to find the perfect spot on our team for you!



In addition to a competitive salary we will provide 25 days holiday per year (plus bank holidays). We also let you pick out your own kit and tools to work with.

Plus, did we mention the fantastic, crazy, dedicated team that you'd be joining? Here's a post about working at ProdPad that'll give you a sense of what to expect:

There’s plenty more besides this, so convince us we should meet you, and we’ll explain more!

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