Operations Administrator

Hove, England, United Kingdom


ProdPad is a fast growing, Brighton & Hove based, tech startup. We are currently looking for an enthusiastic and self-motivated administrator to join our buzzing team. This is a great opportunity for someone who is looking to take on a role which supports several departments across a company. As well as day-to-day operational tasks, there will be opportunities to take on mini-projects and challenges, while having the ability to make improvements to processes along the way.

About us:

ProdPad is cloud-based product management software used by 1000+ companies, including market leaders like Bose, WP Engine, Rackspace, Airbus, and Amazon.

It’s a "software as a service" (SaaS) web tool designed to help teams build better products. By providing a single interface that collects all of the input from an organisation's broad base of users (both external prospects & customers, and internal groups - like sales, customer care and development), ProdPad provides product managers a beautiful interface to organise their product backlog, build their roadmap, and send their requirements to development via any of our incredibly useful integrations.

When hiring, we are always on the lookout for ways to hook up with the best and most interesting candidates out there. We go beyond the standard “job ad” approach - attending conferences, setting up and sponsoring local meetups, setting tech challenges (which we pay for) so candidates can see what life is really like at ProdPad, and of course offering flexibility to enable our team to balance their work and personal commitments.

About the Job:

This role will provide integral support to our Customer Team, as well as doing some of the general office tasks that keep ProdPad running smoothly on a day to day basis. You’ll need to be comfortable with juggling a variety of responsibilities, over multiple departments. We’ll be looking to you to learn about ProdPad, understand how we work, and make well informed decisions over what you should be prioritising each day.

The role will include the following activities:

Customer Team

Office admin and coordination:

This is not an exhaustive list. One of the many benefits of working at ProdPad is that as a rapidly growing company, there is plenty to put your stamp on within the organisation. If you have ideas - share them, you never know where it might lead!

About you:

You’ll have a proactive approach and will thrive in a role where your tasks are varied, and priorities can quickly change. You’ll be motivated to learn about ProdPad, and how all our departments work together. We’ll be keen to hear about your previous experiences of managing multiple priorities at a time, dealing with a variety of different stakeholders and demonstrating excellent customer service - whether that’s in a previous job role, during education, through volunteer experience or community work or one of the many other ways you might have developed these skills.

Desirable Skills and Experience*

* If you tick some of these boxes not all that’s okay! If you’re keen to learn we’re here to teach. Let us know in your covering letter why this is the job for you!

Why this job is important:

We are a growing company, and as such things move and change quickly at ProdPad. This role will bring some much needed, consistent support to some busy customer facing departments (internal and external!) Your organisational skills will quickly make an impact on the team, as you start to own your tasks and develop your role. You’ll become a trusted and safe pair of hands to many of your colleagues.

What you’ll learn in this role:

There’s loads to learn in this role, and as someone who will get to see how most departments in the company work, you’ll be in a unique spot to be able to tell if you see ways of improving how we do things at ProdPad. We pride ourselves in supporting our colleagues as they develop in their career, so this role could be the perfect stepping stone to a future role at ProdPad.

If you are interested, please send us your CV and a covering letter telling us exactly why this is the role for you.


Competitive salary

25 days holiday (plus bank holidays)

Pension scheme

Private Medical Insurance

Healthcare Cash Back Plan

Employee Assistance Programme

Your own choice of kit

Season ticket loan

Office snacks

A good work life balance

Team social events

Learning and Development:

At ProdPad we actively encourage learning and development in your field, and are open to supporting your attendance at conferences, training days and other relevant events.


Based in the UK, on the south coast, our office is an easy bus journey from both Brighton and Hove train stations. While this role is based at our Hove office, we operate flexible working arrangements which meet both the team and business need.


This role is advertised as full-time, but could also suit someone looking to work part-time hours. Minimum hours required per week would be approximately 25 per week, which could be spread over 4 or 5 days, from Monday to Friday. We are open to discussing your needs.

To all recruitment agencies: ProdPad does not accept agency resumes. Please refrain from sending unsolicited resumes to any ProdPad employees.

Candidates must provide proof of eligibility to work in the UK

Plus, did we mention the fantastic, crazy, dedicated team that you'd be joining? Here's a post about working at ProdPad that'll give you a sense of what to expect: https://www.prodpad.com/blog/developer-at-prodpad/

There’s plenty more besides this, so convince us we should meet you, and we’ll explain more!

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